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Security & Cloud
It’s About More Than
Just Features
We take both supporting you as a user and securing your data very seriously.
Direct Phone Support (no… seriously: 513-964-0172)
Dedicated Account Rep
Comprehensive Data Encryption
Personal, Direct Support
We believe that early success on Innago leads to future success, that’s why every Innago user is assigned an account rep that they can call or email at anytime. It’s a person that knows you and knows your business, happy to answer questions and guide you to better management.
Not only is your friendly, neighborhood Innago guide there for you, but they’re also available to your tenants for any troubleshooting they need. It’s nice to know someone is always there to lend a helping hand when needed, but we’re confident Innago will prove to be so delightfully simple and effective, you’ll often choose to explore it for yourself.
Security You Can Trust
We regularly review and refine our security practices to ensure your data is as safe and secure as possible. Data is transmitted and stored using complex encryption. Our application is hosted in the cloud with multiple layers of protection.
For those more technically inclined… Innago resides in a SOC2 compliant data center with world class physical security in place. The application itself follows OWASP best practices with end to end encrypted using 1024 bit TLS 1.2. We regularly review and refine our security practices to ensure we identify and address any latest threats proactively.
The Cloud Advantage
It may feel counter-intuitive, but desktop-based applications are significantly more vulnerable than their web-based counterparts. It only takes one suspicious click to give someone else access to your computer and, as a result, your sensitive information. Let our diligent team of experts handle the headache for you.
Support Spotlight
Sharlene Mulchandani
(513) 572-1812
sharlene@innago.com
Isaiah Franklin
(513) 452-5654
isaiah@innago.com
Rachel Underwood
(513) 572-1790
rachel@innago.com
Dave Spooner
(513) 572-1654
dave@innago.com
Tanvir Sattar
(513) 715 8813
sattar@innago.com
Find Out All the Ways Innago Can Help
Innago provides you all the tools you need to better manage your properties in one simple, easy to use package.
Expense & Reporting
Understand your business better than ever before with insightful reports.
Why Landlords & Tenants Love Innago
Not only is my job made easier, but my tenants LOVE Innago. I also enjoy that it was all online based, which allows me to work from home several days if needed. This is huge for a working mom with two kids.
Ashley Hill
Highland Court Apartments
Innago really helped us meet the needs of our tenants. They had requested an online payment option for a while. Innago made it easy for them to pay online. Easy to set up and easy to use. It's nice to be able to know who you are working with and the service is the best.
Amanda Rogers
Raemar Harrison
I was so happy with how quickly the Innago team responded to me if I had questions or had an issue. This is huge when switching programs! I always felt like they were a part of my team and wanted to help MY business.
Joe Williams
VIP Property Management
I was impressed with Innago’s professionalism. They weren't pushy or overbearing. They were up front about everything. I reviewed 4 other companies, but I kept coming back to Innago. Like everything, there is a learning curve but they’re always available for me. Innago feels right.
Joyce Rinehart
Community Management
I was so happy with how quickly the Innago team responded to me if I had questions or had an issue. This is huge when switching programs! I always felt like they were a part of my team and wanted to help MY business.
Robert Lewis
Lewis Town Properties