Maintenance Requests

Stay Organized,
Get More Done​

Receive and respond to maintenance tickets as soon as ​they come through to provide peace of mind to you and your​ tenants

Say goodbye to printed work orders​

Complete more requests, more quickly​

Give tenants professional, fast response times

Creating Work Orders

Upload Images and Video

When it comes to maintenance issues, a picture is worth a thousand words. But a video? That’s worth one less trip to the workshop. Tenants can submit their maintenance tickets with a category, description, images, and video.

Sometimes It Takes a Village

Info is shared with you and any maintenance personnel required. It’s stored for easy access and future reference so your entire team can coordinate and knock out tickets quickly and effectively.

Creating Work Orders

Upload Images and Video

When it comes to maintenance issues, a picture is worth a thousand words. But a video? That’s worth one less trip to the workshop. Tenants can submit their maintenance tickets with a category, description, images, and video.

Sometimes It Takes a Village

Info is shared with you and any maintenance personnel required. It’s stored for easy access and future reference so your entire team can coordinate and knock out tickets quickly and effectively.

Provide Your Renters
Peace of Mind

Status Updates

Often, for tenants, the difference between a great landlord and a bad one is as simple as response times. Even if you fix a problem quickly, if you leave your renter in the dark the whole time, they won’t have a great experience. ​

Communication

Innago is your digital assistant, notifying you (or any maintenance team member you’ve added) immediately when a maintenance ticket is submitted. You can respond right from the Innago app, track updates, and inform your tenants of any timeline changes. ​

Manage Work
Orders Like a Pro​

Maintenance Assignment

As a real estate investor, you know that a house is more than drywall deep. As you or your maintenance team looks into a problem, that problem often changes. Keep track of your work orders and tasks right in Innago.​

Manage Work
Orders Like a Pro​

Maintenance Assignment

As a real estate investor, you know that a house is more than drywall deep. As you or your maintenance team looks into a problem, that problem often changes. Keep track of your work orders and tasks right in Innago.​

Mobile Maintenance Management​

Don’t get caught off guard by a maintenance ticket that has been languishing in your inbox. Receive and respond to requests from anywhere with simple, intuitive mobile maintenance tools.​

Find Out All the Ways Innago Can Help

Innago provides you all the tools you need to better manage your properties in one simple, easy to use package. ​

Online Rent Collection

Simple, easy online rental collection for you and your tenants.

Explore

Tenant Screening

Instant access to screening reports so you can find the best tenants.

Explore

Online Lease Signing

Sign and store any number of leases and documents online.

Explore

Mobile App

Innago access anywhere for you and your renters.

Explore

Listing & Syndication

Spread the word about your rentals to attract more tenants.

Explore

Expense & Reporting

Understand your business better than ever before with insightful reports.

Explore

Renter's Insurance

Protect yourself and your tenants now from future headaches.

Explore

Security & Cloud

Serious security and convenience so you don’t have to worry about your data.

Explore

Why Landlords & Tenants Love Innago

Landlord

Not only is my job made easier, but my tenants LOVE Innago. I also enjoy that it was all online based, which allows me to work from home several days if needed. This is huge for a working mom with two kids.

Ashley Hill

Highland Court Apartments

Tenant

Innago really helped us meet the needs of our tenants. They had requested an online payment option for a while. Innago made it easy for them to pay online. Easy to set up and easy to use. It's nice to be able to know who you are working with and the service is the best.

Amanda Rogers

Raemar Harrison

Tenant

I was so happy with how quickly the Innago team responded to me if I had questions or had an issue. This is huge when switching programs! I always felt like they were a part of my team and wanted to help MY business.

Joe Williams

VIP Property Management

Landlord

I was impressed with Innago’s professionalism. They weren't pushy or overbearing. They were up front about everything. I reviewed 4 other companies, but I kept coming back to Innago. Like everything, there is a learning curve but they’re always available for me. Innago feels right.

Joyce Rinehart

Community Management

Landlord

I was so happy with how quickly the Innago team responded to me if I had questions or had an issue. This is huge when switching programs! I always felt like they were a part of my team and wanted to help MY business.

Robert Lewis

Lewis Town Properties